FAQs Here

Answers to the questions we hear most often, all in one place.

Frequently Asked Questions

What services do you offer?

We provide taxi and private ground transportation services on New Providence (Nassau) and Paradise Island in The Bahamas for small or large groups of individuals. Browse homepage for more information.

How soon should I book a taxi ride?

For efficient service with C.T. Brooks it's best to arrange for transportation at least 48 hours or more in advance.

How can I book a ride?

You can book a ride on our website or by contacting us directly for assistance. For security purposes please don't use hidden/unknown caller ID's to call directly. The company will not answer a call from hidden/unknown caller ID's.

What payment methods do you accept?

We accept all major credit cards & debit cards online with a local bank here in The Bahamas via a link sent to either your email or WhatsApp number. Roundtrip payments are made in full before arrival to confirm booking.

Do you offer airport transfers?

Yes, we provide reliable transportation to and from the airport on New Providence (Nassau) and Paradise Island.

What is your business cut-off hours?

We operate all hours of the day everyday even on weekends. Just book ahead of time for better service.

How will I find my driver at the airport?

The driver assigned for your pickup at the airport will have a sign with your name written on it when you exit. Other methods will be direct communication with you through text of the driver's name and license plate photo of the vehicle sent to you when you arrive. If the driver's name and license plate number don't match what we sent, then do not go with that person. Same goes for pickups at any other location.

How soon should I be to the airport for my departure flight from Nassau?

Airlines normally recommend a minimum of 3 hours in advance but from our experiences with clients throughout the years our recommendation is 2 hours minimum.

How long is the free stop to a grocery/alcohol store enroute to my destination from the airport?

The free stop is under a fair usage policy of 25 minutes. Anything after the first 25 minutes will be an additional charge of $1 USD per minute for waiting time.

Feedback from clients over the years have always been the same about it being a very safe vacation destination hence the reason why they always return again and again. It's always better in The Bahamas, come check it out for yourself.

Is The Bahamas Safe?

Do You Offer Child Car Seats?

Yes clean toddler and infant car seats are supplied free of charge upon request to ease your travel load.

Which communication method you use?

We normally send emails once a taxi request is received. If you don't see our email message in your main inbox please check your spam/junk folder. Other ways of communicating are direct SMS and WhatsApp.